Secured Lobby Access at RBIA

Roundbank Insurance Agency Customers:

On June 8, 2020 we will be implementing secured lobby access. We will have a telephone number posted on the door for you to call an agent to gain access to the lobby. This will allow us the ability to keep you safer by limiting your direct exposure to others. We will assess your needs and conduct health screening, along with informing you of alternative ways to complete your insurance needs. 

It will also assure that we manage capacity levels within the offices and better maintain the 6 ft. social distancing. This change is to enhance the safety of both customers and employees. We will continue to encourage lobby appointments to provide the best and safest service possible for our customers while ensuring that our employees can stay healthy and continue the excellent customer care that Roundbank Insurance Agency is dedicated to providing.

We invite you to share any questions or concerns with us via email or phone.

As you are aware, we are still able to provide the same products and service though our drive-up, appointments, and through email and phone communications.

-Your friends at Roundbank Insurance Agency